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Privacy Policy

Effective Date: 2026-03-11

Business & Fulfillment Disclosure

wellnessgearstore.com is operated by Redwood Basin Digital Media (doing business as Wellness Gear Store). We are an independent online retail store. Products sold on this Website are sourced from and fulfilled by third-party manufacturers and suppliers. When you place an order, it is transmitted to the applicable supplier or manufacturer, who is responsible for packaging and shipping your order directly to you. Our team coordinates with these suppliers to ensure your order is processed and delivered as described in our policies.

Health & Wellness Disclaimer

The products available on this Website are intended for general wellness and personal care purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Any product descriptions, benefits, or results mentioned on this Website are for informational purposes only and are not medical claims. Always consult a qualified healthcare professional before using any wellness product, particularly if you have a pre-existing medical condition. Individual results may vary.

1. Introduction

Storefront: Wellness Gear Store
Legal Business Entity: Redwood Basin Digital Media

Wellness Gear Store is an independent online retailer owned and operated by Redwood Basin Digital Media. Redwood Basin Digital Media ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Redwood Basin Digital Media.

This Privacy Policy applies to our website, wellnessgearstore.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Wellness Gear Store curates and sources wellness and comfort products from trusted third-party suppliers. Orders are fulfilled and shipped directly by our suppliers. Wellness Gear Store is not affiliated with or endorsed by the brands or manufacturers featured on this site unless explicitly stated. Product details, descriptions, and specifications are supplied by the manufacturer or supplier and may be hosted by a third party.

2. Definitions and Key Terms

  • Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to Redwood Basin Digital Media, registered in the United States, responsible for your information under this Privacy Policy.
  • Country: Where Redwood Basin Digital Media or the owners/founders of Redwood Basin Digital Media are based; in this case, the United States.
  • Customer: Refers to any individual who visits, browses, or makes a purchase through wellnessgearstore.com.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit wellnessgearstore.com and use the services.
  • IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks.
  • Personnel: Refers to individuals who are employed by Redwood Basin Digital Media or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification of a natural person.
  • Service: Refers to the service provided by Redwood Basin Digital Media as described in the relative terms and on this platform.
  • Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Supplier/Manufacturer: Third-party companies responsible for fulfilling and shipping orders placed through wellnessgearstore.com directly to customers.
  • Website: Redwood Basin Digital Media's site, which can be accessed via this URL: wellnessgearstore.com.
  • You: A person or entity that is registered with Redwood Basin Digital Media to use the Services.

3. Information We Collect

We collect information from you when you:

  • Visit our website.
  • Register on our site.
  • Place an order.
  • Subscribe to our newsletter.
  • Respond to a survey.
  • Fill out a form.

Personal Information Collected:

  • Name / Username
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Billing addresses

4. How We Use the Information We Collect

We may use the information we collect from you for the following purposes:

  • To Personalize Your Experience: Your information helps us better respond to your individual needs.
  • To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To Improve Customer Service: Your information helps us more effectively respond to your customer service requests and support needs.
  • To Process Transactions: We may use the information you provide to process your orders and transactions, including transmitting necessary order details to our third-party suppliers and manufacturers for fulfillment.
  • To Administer Contests, Promotions, Surveys, or Other Site Features.
  • To Send Periodic Emails: The email address you provide may be used to send you information, updates, and notifications related to your order or inquiry.

5. Information from Third Parties

5.1 End User Information from Third Parties

We may collect end-user data necessary to provide our services to customers. End users may voluntarily provide us with information they have made available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

5.2 Customer Information from Third Parties

We may receive some information from third parties when you contact us. For example, we may receive automated fraud detection information from a third-party service. We also collect information that is publicly available on social media websites.

5.3 Supplier/Manufacturer Data Sharing

Because orders placed on wellnessgearstore.com are fulfilled and shipped directly by third-party suppliers and manufacturers, we are required to share certain customer information with these parties in order to process and deliver your order. The information shared includes your name, shipping address, phone number, and order details. This data is shared solely for the purpose of order fulfillment and is not used by suppliers or manufacturers for independent marketing purposes. Suppliers and manufacturers are required to handle your information in a manner consistent with applicable privacy laws.

6. Sharing Your Information

We may share your information with:

  • Suppliers and Manufacturers: Third-party fulfillment partners who receive your order details (name, shipping address, phone number) solely for the purpose of processing and shipping your order directly to you.
  • Third-Party Service Providers: Trusted parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Affiliates: Our subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
  • Legal Requirements: When required by law or in response to valid requests by public authorities.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

  • Cookies: Files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
  • Use of Cookies: To improve your experience, remember your preferences, and understand how you interact with our Service.
  • Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

  • Secure Servers: All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology.
  • Encryption: Payment information is encrypted and stored in our payment gateway providers' database.
  • Access Controls: Information is accessible only by authorized personnel with special access rights.

Note: While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

9. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations.

10. Your Rights

Depending on your location, you may have the following data protection rights:

  • Access: The right to request copies of your personal information.
  • Correction: The right to request that we correct any information you believe is inaccurate.
  • Deletion: The right to request that we delete your personal information.
  • Restrict Processing: The right to request that we restrict the processing of your personal information.
  • Object to Processing: The right to object to our processing of your personal information.
  • Data Portability: The right to request that we transfer your data to another organization.

To exercise these rights, please contact us at support@wellnessgearstore.com.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under this age.

12. International Data Transfers

Wellness Gear Store primarily serves customers within the contiguous United States. Your information is collected and processed within the United States. However, some of our trusted third-party service providers (such as cloud hosting or analytics platforms) as well as the suppliers and manufacturers who fulfill your orders may store or process data on servers or operate from locations outside the United States. In such cases, your information may be subject to the laws of those jurisdictions. By using our Service, you consent to this transfer and processing of your information.

13. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content or practices of any third-party sites.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Effective Date." Your continued use of the Service after any modifications indicates your acceptance of the new Privacy Policy.

15. Wellness Product Disclaimer

The products sold on wellnessgearstore.com are intended for general wellness and comfort purposes only. Please read the following carefully:

  • Products offered on this site are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
  • Individual results may vary. The effectiveness of wellness products can differ from person to person.
  • If you have a pre-existing medical condition, are pregnant, or are currently under medical supervision, please consult a qualified healthcare professional before using any wellness product.
  • Product descriptions, claims, and specifications are provided by the manufacturer or supplier. Wellness Gear Store does not independently verify all product claims.
  • Wellness Gear Store is not liable for any adverse reactions, injuries, or outcomes resulting from the use or misuse of products purchased through this site.

By purchasing from wellnessgearstore.com, you acknowledge that you have read and understood this disclaimer.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Hours: Monday to Friday, 9 AM to 5 PM PST. Orders placed after 2:00 PM PST may begin processing the following business day.